What a workmanship warranty is
Every new roof has two warranties, and most homeowners only hear about one of them:
- The manufacturer's warranty covers the shingles themselves — if the material is defective (cracks, curls, or loses granules early), the shingle maker replaces the product.
- The workmanship warranty covers how the roof was installed — the nailing, flashing, underlayment, valleys, vents, and sealing. If a leak or problem is caused by the way the roof was put on, that is on the roofer, not the shingle maker.
Most roof leaks are installation problems, not material problems. That is why the workmanship warranty is the one that matters most — and why many roofers only offer 1, 2, or 5 years. Duratech Roof Specialist backs every roof for 25 years.
The short version:
If anything we installed leaks or fails because of our workmanship within 25 years, we repair it at no cost to you — labor and materials. No deductible, no service fee, no fine print that disqualifies a real claim.
What is covered
- Leaks caused by installation — improperly nailed or sealed shingles, flashing, pipe boots, vents, valleys, and ridge caps we installed.
- Underlayment and ice-and-water barrier we installed under the shingles.
- Blown-off shingles due to improper nailing or sealing (within the wind rating of the shingle).
- Repairs to our own work — if we repaired a section and the same issue returns, we come back.
- Decking we replaced and the fasteners used to secure it.
It transfers when you sell
The warranty follows the roof, not the owner. When you sell your home, the new owner simply contacts us, we update our records, and the coverage continues for the remainder of the 25 years — no fee, no application, no pro-rating. A transferable 25-year workmanship warranty is a real selling point when your home is listed.
What is not covered
We are upfront so there are no surprises:
- Shingle material defects — those are covered by the manufacturer's warranty, and we help you file that claim.
- Storm, hail, wind, or falling-tree damage — that is an insurance claim, and we help you document it with photos.
- Damage caused by other trades (satellite installers, solar, HVAC, painters) walking on or cutting into the roof after we finish.
- Areas of the roof we did not work on, and normal wear from age and sun.
- Interior repairs (sheetrock, paint, flooring) — we fix the roof; interior finishes are separate.
How to make a claim
- Call (713) 849-4040 or use the contact form — tell us your address and what you are seeing.
- We inspect within days, photograph the issue, and tell you honestly whether it is workmanship, material, or storm damage.
- If it is our workmanship, we fix it — free. If it is a material or insurance issue, we handle the paperwork with you.
Why we can offer 25 years
- We have been here 25+ years. A warranty is only as good as the company behind it. We are family-owned, BBB accredited, and Houston-based.
- We install it right the first time. Full tear-off, new underlayment, ice-and-water in the valleys, proper nailing patterns, and new flashing — not shingles layered over old problems.
- We inspect properly. A certified inspector checks your roof with photos before we quote, so we are not guessing about what is underneath.
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